Terms and Conditions for Service

• A 50% deposit of service fee paid via banking transfer or online credit card payment is required to secure your booking date.
• Please assume that unless you have paid your deposit amount, that your time and date are not locked in.
• Reminder of invoice balance is due one week prior to event date.
  

We understand circumstances can change, so please keep us informed. Our artists arrive on time and ready to go for all events.

• Cancellation for any reason within 48 hrs of the event time means 100% of the total fee is payable. If the event is rescheduled, we will provide the artists at cost (excluding admin and organisation fees).
• Cancellation for any reason within one week forfeits your deposit.

• Children are to be supervised at all times by a responsible adult. Faces by Ainslie are unable to supervise children for any length of time under any circumstances. 

• Clients and their actions remain the sole responsibility of the parent/guardian and event coordinator at all times. Any damages done to the equipment or paints will be replaced at the clients’ expense. Please ensure children/guests do not touch or pick up any equipment or paints.

• It is your responsibility to ensure that Faces By Ainslie has permission to paint in any public space where events may be held. Any breaches of laws or fines issued to Faces By Ainslie is the sole responsibility of the event organiser to pay or amend.

• Faces by Ainslie can not organise and maintain order and flow when clients are lining up waiting to be painted. It is the event managers’ responsibility to organise a system for ensuring order and flow for your event. I have some great ideas on how this can be managed so please contact me for details.

• If you are having party games and cake time, please factor that into your event scheduling. Children want to be involved in cake time and games, so I suggest that these happen after the finish time of face painting, so all children get to participate.

• You must provide a safe, flat surface that is in FULL shade and away from rain, mud, smoke and loud speakers and generators. Placement under trees does not include full shade.
• All children and clients with visible signs of contagious illness and infections, cold sores, ring worm, head lice conjunctivitis or other, will not be painted due to health and safety concerns.
• Infants under 1 year old will not be painted due to sensitive developing skin.
• Children who do not wish to be painted will not be painted even at the parents insistence.
• Faces By Ainslie has the right to refuse a service to any intoxicated or abusive clients, and will not paint anything deemed inappropriate by our standards.
• All artists hold a current working with children blue card and have Public Liability insurance.